Lash Retention Tips for Clients: Ultimate Guide

If you’ve been working hard to give every client their perfect set of eyelash extensions but still hear those “My lashes aren’t staying on long enough!” complaints, this guide is for you. Whether you’re a pro in the lash industry or a new lash artist just starting, lash retention can be one of the trickiest parts of running a lash business.

But don’t worry—I’ve got you covered with a comprehensive guide bursting with top tips to help your lash clients achieve amazing lash retention.

Plus, I’ll share how our own line of products, like our lash adhesive, lash primer, and lash bond, can give you (and your clients) the best results every time.

Why Lash Retention is Everything

First-time clients often come in looking for effortlessly beautiful lashes that last for an extended period, and returning clients crave consistency. When you help them reach their goals for long-lasting lash extensions, it transforms them into loyal clients and keeps your lash salon buzzing with activity. The key? Better lash retention begins with the right techniques, products, and proper aftercare.

If you’re ready to say goodbye to poor retention and hello to happy clients, let’s break this down step by step.

Top Lash Retention Tips for Lash Technicians

1. Prep Like a Pro

The application process begins with a crucial step—making sure your client has clean lashes. Any excess oils, eye makeup, or dust on the lash line will prevent the adhesive from properly bonding to the client’s natural lash.

Use a high-quality lash primer, like our very own (wink) LucyLu Lash Primer. It cleanses and preps the client’s natural lashes, creating the perfect surface area for an adhesive bond. This small investment in prep will lead to great retention, leaving your clients stunned after their appointment!

Reminder: If you’re dealing with an oily skin client, reinforcing the cleansing process is essential to remove natural oils that can interfere with adhesion.

2. Get the Right Adhesive for the Job

Finding the right adhesive plays a huge role in boosting retention. Not all lash glues are the same, and the humidity level and room temperature in your lash room will impact the curing process of the glue.

Our LucyLu Lash Adhesive is designed to work perfectly in varying conditions, offering longer retention and minimizing poor lash retention complaints. When applying lash glue, make sure you have enough time to work, especially in high humidity environments where the adhesive cures faster.

Pro Tip: Always shake your glue bottle before use and store it in a cool, dark place to maintain its quality.

3. Nail the Application Technique

Your application technique is crucial. Always adhere the extension securely at the base of the natural lash, making sure there’s enough surface area of the bond to form a secure bond.

For oily clients, consider using slightly less glue, as too much glue can lead to slower drying times and impact the adhesive bond. Consistency is key here! Sticking to just the base and avoiding the skin will help prevent premature shedding.

4. Educate Clients on Proper Aftercare

Even with perfect application, you’ll still encounter unhappy clients if they don’t follow proper aftercare. This is why educating your clients is one of the most important things you can do for good retention.

Share these aftercare tips with them:

• Avoid oil-based products, which can break down the adhesive.
• Keep the lashes clean using a gentle lash cleanser and a mascara wand to comb through.
• Avoid rubbing or pulling at the lashes to prevent damage to the client’s natural lashes.
• Remind them to avoid steamers, saunas, and swimming for the first 24-48 hours to ensure the adhesive cures properly.

Extra Tip: Drinking plenty of water and maintaining their lash hygiene are also great ways to encourage healthy lashes throughout the wear.

5.  The Right Bonding Products

For clients who want long-lasting retention, an aftercare product like our LucyLu Super Bonder is a game-changer. Lash bonds protect and extend the life of the adhesive, strengthening the adhesive bond for up to 20% longer.

6. Monitor Environmental Conditions in Your Lash Room

The environment in your lash room can make or break your results as a professional lash technician. The humidity level should ideally sit between 40-60%, and the room temperature should be comfortable for both you and the adhesive.

If you work in a climate where it’s harder to maintain these conditions, a dehumidifier or humidifier will help significantly. You’ll notice a major difference in both the curing process of your adhesive and overall client retention.

7. Build Trust & Educate on Social Media

Educating new clients on platforms like TikTok or Instagram is one of the best ways to boost their confidence in your skills and make their look last for the longest time possible. Break down simple lash retention tips or demo a better retention product like our lash primer in a quick, engaging video.

Social media isn’t just for new lash artists; it’s a space where even seasoned lash industry pros can connect with potential clients and strengthen their brand’s reputation.

Common Retention Problems and Solutions

Here are some frequent retention issues and how to fix them:

• Retention issues from oily skin: Double cleanse the lashes and suggest oil-free makeup.
• Slower drying time: Adjust your adhesive or control the humidity level in your workspace.
• Premature shedding: Ensure clients follow correct aftercare and avoid oil-based products.
• Retention issues with first-time clients: Educate them thoroughly about proper aftercare before they walk out the door.

Your Formula for Success

Lash retention isn’t magic—it’s a mix of proper technique, proper products, and client education. By prepping lashes with our Lash Primer, choosing the best lash extension glue, and setting your clients up for success with Lash Bond, you’ll ensure optimal retention every time.

And here’s the thing—when you master eyelash retention, you’re not just giving your clients beautiful lashes. You’re building trust, creating loyal clients, and elevating your lash business to new heights.

For more details about our products or tips to grow your business, stop by the spa or drop us a message. You got this—you’re amazing at what you do! 💕