Terms of Service

Effective Date: July 6, 2026

Welcome to Lulu Beauty Spa. These Terms of Service govern your use of our website,
appointment-booking services, beauty and wellness services, products, promotions,
and text messaging program.

By accessing our website, booking an appointment, purchasing a product or service,
or opting in to receive text messages from Lulu Beauty Spa, you agree to these Terms
of Service. If you do not agree with these terms, please do not use our website,
services, or text messaging program.

1. Services

Lulu Beauty Spa provides professional beauty and wellness services, including but
not limited to:

• Skincare treatments and facials.
• Laser hair removal services.
• Lash and brow services.
• Body treatments.
• Beauty and skincare consultations.
• Related beauty, skincare, and wellness products.

All services are subject to availability. Lulu Beauty Spa may modify, replace,
suspend, or discontinue a service, product, promotion, or appointment time at any
time.

Service availability, pricing, treatment duration, and eligibility may vary based on
the customer, treatment area, provider availability, and other relevant factors.

2. Appointments and Cancellations

Appointments may be scheduled online, by telephone, through an approved booking
platform, or in person.

Customers are responsible for providing accurate contact and appointment information
when scheduling a service.

Please arrive on time for your appointment. Late arrivals may result in a shortened
treatment, reduced service time, rescheduling, or cancellation when there is not
enough time to safely or properly complete the scheduled service.

Cancellation, rescheduling, deposit, late-arrival, and no-show policies may be
provided during the booking process. These policies may vary by service and may be
updated periodically.

Lulu Beauty Spa reserves the right to cancel or reschedule an appointment due to
provider availability, equipment issues, emergencies, unsafe conditions, or other
circumstances beyond our reasonable control.

3. Payments, Promotions, and Gift Cards

Payment is due at the time products or services are provided unless another payment
arrangement has been approved in advance.

Prices are subject to change without notice. The price displayed or communicated at
the time of booking may be an estimate when the final price depends on the service,
treatment area, appointment duration, or customer needs.

Deposits may be required for certain appointments. Applicable deposit, cancellation,
and refund conditions will be communicated during the booking process.

Gift cards, memberships, packages, discounts, promotions, referral offers, and
special offers may have separate terms, limitations, expiration dates, and
eligibility requirements.

Unless otherwise stated, promotions and discounts may not be combined, exchanged for
cash, transferred, or applied to previous purchases.

4. Website Use

You agree to use the Lulu Beauty Spa website only for lawful purposes.

You may not:

• Use the website in violation of any applicable law or regulation.
• Attempt to gain unauthorized access to the website, customer records, accounts, or systems.
• Interfere with the operation, performance, availability, or security of the website.
• Introduce viruses, malicious code, automated attacks, or other harmful technology.
• Use automated tools to copy, scrape, collect, or reproduce website content without permission.
• Submit false, misleading, fraudulent, abusive, or unlawful information.
• Use the website or booking system to harass staff members or other customers.

Lulu Beauty Spa may restrict or terminate access to the website or booking system
when misuse, fraud, unlawful conduct, or a violation of these terms is suspected.

5. Intellectual Property

All content on the Lulu Beauty Spa website, including text, graphics, photographs,
videos, logos, icons, designs, service descriptions, branding, and other materials,
is owned by Lulu Beauty Spa or used with permission unless otherwise stated.

Website content may not be copied, reproduced, republished, modified, distributed,
displayed, sold, or used for commercial purposes without prior written permission
from Lulu Beauty Spa.

You may view and print reasonable portions of the website for your personal,
noncommercial use.

7. Privacy

Your privacy is important to Lulu Beauty Spa. Our Privacy Policy explains how we may
collect, use, store, protect, and disclose personal information when you use our
website, book an appointment, purchase a service, or participate in our text
messaging program.

Please review the
Lulu Beauty Spa Privacy Policy
before using our website or services.

8. Health and Treatment Information

Customers are responsible for providing complete and accurate information about
allergies, sensitivities, medications, pregnancy, health conditions, prior
treatments, and other information that may affect the safety or suitability of a
beauty or wellness service.

Lulu Beauty Spa may decline, modify, postpone, or discontinue a service when a
treatment may not be appropriate or when additional medical guidance is recommended.

Failure to disclose relevant health or treatment information may increase the risk
of irritation, injury, an adverse reaction, or an unsatisfactory result.

9. Disclaimer

Lulu Beauty Spa strives to provide professional, high-quality beauty and wellness
services. However, individual experiences and results vary.

Lulu Beauty Spa does not guarantee a specific treatment result, improvement,
duration, appearance, or outcome.

Photographs, testimonials, examples, service descriptions, and information displayed
on the website are provided for general informational purposes and do not guarantee
that another customer will receive the same result.

Information provided on the website, through social media, during general
communications, or through text messages is not intended to diagnose, treat, cure,
or prevent a medical condition and should not replace advice from a qualified
healthcare professional.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Lulu Beauty Spa will not be liable
for indirect, incidental, special, exemplary, punitive, or consequential damages
arising from or related to:

• Your use of or inability to use the website.
• Your use of a third-party booking, payment, communication, or social media platform.
• Delayed, interrupted, or unavailable website or text messaging services.
• Unauthorized access caused by circumstances outside our reasonable control.
• Reliance on general website, social media, promotional, or text message information.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded
or limited.

11. Changes to These Terms

Lulu Beauty Spa may update or modify these Terms of Service periodically to reflect
changes in our services, messaging program, technology, business practices, or legal
obligations.

Updated terms will be posted on this page with a revised effective date. Changes
become effective when posted unless another effective date is stated.

Your continued use of the Lulu Beauty Spa website, services, or text messaging
program after revised terms are posted constitutes acceptance of the updated terms.